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Frequently asked questions

Answers about Squad Modules: what it works with, how the licence works, and what Pro adds.

General

Is Squad Modules Lite free?

Yes — completely free, with no feature limits on the 50+ included modules and 5+ extensions. Squad Modules Pro adds premium modules and extensions on top, plus priority support.

Will Squad Modules slow down my site?

No. Only the modules and extensions you enable load assets on the front end — everything you disable adds zero CSS or JavaScript. Assets are scoped per module, so a page only loads what it actually uses.

How is Squad Modules different from other free Divi module packs?

Two things: scale and Divi builder support. It ships 50+ free modules — one of the largest free Divi module libraries — and Squad Modules is Compatible with the latest Divi, not just a subset of static modules.

Can I disable modules I don’t need?

Yes. From Divi Squad → Modules you can toggle any module on or off. Disabled modules load zero assets on the front end, keeping your pages lean.

Can I switch from another module pack without rebuilding my pages?

Squad Modules installs alongside your current setup, so you can adopt its modules gradually. Pages built with another plugin are unaffected — back up before any major change, then rebuild sections at your own pace.

Will updates break my existing pages?

Updates are tested against all supported Divi and WordPress versions before release. As a precaution, back up before any major update; if you hit an issue, contact support.

How do I get support?

Free users can use the WordPress.org support forum or the Facebook community. Pro customers get priority email support.

Are all 68 modules switched on when I install it?

No, 42 of them are, and the other 26 wait until you want them. That is deliberate: a builder that opens with 68 unfamiliar names is harder to work in than one showing what you use. Ten of the twelve form stylers start off, because a styler is only useful to a site running that form plugin, and Ninja Forms and Fluent Forms are the two exceptions. The four login and password form modules start off as well, since most sites never rebuild those pages. Divi Squad → Modules is where you switch any of them on, and a module you enable is in the builder on your next reload. Extensions work the same way from Divi Squad → Extensions.

What happens to my pages if I deactivate or delete the plugin?

Your content stays exactly where it is, because a Divi layout lives in the page itself and each Squad module is a tag inside that content. Deactivating the plugin leaves those tags in place with nothing to render them, so the sections stop drawing until you activate it again, and then they come back as they were. Deleting the plugin from the Plugins screen goes one step further and runs the uninstall routine, which removes what the plugin owns: its options, its transients and its own database table. On a multisite network it sweeps each site in turn. It never touches posts, pages, layouts or the Divi Library, so a delete followed by a fresh install returns your pages with the plugin settings reset to defaults.

Can I build the login and registration pages with it?

Yes, and it is in the free plugin. Four modules cover the forms: Login Form, Register Form, Lost Password Form and Reset Password Form. Each is a Divi module you style like any other, so the form can sit inside a real layout with your header, your background and your typography, rather than on the default wp-login screen. Three extensions cover the screens themselves: Custom Login Page restyles wp-login, including its logo, its colours and where it sends people afterwards, Forgot Password brands the lost-password screen to match, and Reset Password gives the reset form a strength meter and a redirect. All seven start switched off, so turn the modules on at Divi Squad → Modules and the extensions at Divi Squad → Extensions.

Where do I find the documentation and the release notes?

The documentation covers the modules one by one, and the changelog is the release history: what was added, what was fixed, and anything that changes how an existing page looks. The plugin ships its own copy as well. The readme you see on WordPress.org carries the recent releases, and changelog.txt inside the plugin folder is the complete record going back to the first version.

Compatibility

Do I need the Divi theme or Divi Builder to use it?

Yes. Squad Modules extends Divi, so it needs the Divi theme, the Extra theme, or the Divi Builder plugin (version 4.13 or higher). It does not work as a standalone page builder.

Does it work with Divi 5 and the new Visual Builder?

Squad Modules is Compatible with the latest Divi, with full classic Divi 4 builder support maintained alongside it.

Is every module available in both Divi 4 and Divi 5?

All modules run in the classic Divi 4 builder today. Squad Modules is Compatible with the latest Divi — see the documentation for the current module-by-module Divi 5 status.

Do I need to migrate from Divi 4 to Divi 5?

No. The same plugin handles both builders — Squad Modules is Compatible with the latest Divi. Pages built in Divi 4 keep working, nothing to convert.

Does it work with WPML?

Yes. Translatable module attributes are registered in wpml-config.xml, so multilingual content works out of the box.

Which form plugins can it style?

Twelve, each with a module of its own: Contact Form 7, WPForms, Gravity Forms, Ninja Forms, Fluent Forms, Forminator, Formidable, SureForms, Everest Forms, Happyforms, weForms and WS Form. A styler renders the form the form plugin itself produces and hands you Divi controls for its parts: the fields, their labels, the grid that spaces them apart, select fields on their own, checkboxes and radios, the footer holding the submit button, the button, and on most of them the message shown against a field that failed validation. All twelve work in both builders, and the Visual Builder shows the real form, drawn by the same code that renders it on the page. Ten of the twelve start switched off, so enable the one you run at Divi Squad → Modules. MetForm is the one that is gone: it builds its forms for Elementor, so a MetForm form inside a Divi page is an Elementor document the styler could not win against, and the module was removed in version 5.0.0.

Does it work with WooCommerce?

Yes, alongside it. Every module can be placed on a shop, cart, checkout or product page you build with Divi, and none of them interferes with WooCommerce templates. What the free plugin does not have is a dedicated set of WooCommerce modules: there is no product grid or product carousel of ours, and a product carousel is on the roadmap rather than in the plugin. Until it arrives, store layouts get built from Post Grid, the carousels and the content modules, and Pro adds CPT Grid, which lays out any custom post type as a paged grid, WooCommerce products included.

Does it work in the Divi Theme Builder?

Yes. Squad modules are available in a Theme Builder template the same way they are on a page, so a global header, footer or post template can use them, and the plugin loads its builder styling on the Theme Builder editing screen so the modules look right while you lay the template out. The asset loading knows about Theme Builder too: a page assembled from templates counts as a builder page, which is what makes a module used only in a global header get its CSS on every page that header appears on.

Is it usable with a keyboard and a screen reader?

The interactive modules are built for it. Advanced Tabs, Image Accordion, Image Hotspots and Before / After Slider ship keyboard navigation, ARIA roles and focus management, so a visitor who never touches a pointer can still work through them. Heading structure is the other half of accessibility, and the modules that render a heading let you choose its tag rather than choosing for you: a Divi 4 layout converted to Divi 5 keeps the tag you picked, which was not true before version 4.6.0, and the Divi 5 Star Rating no longer forces an h2 into the middle of a page. Conformance is still a property of the page you build rather than of any one module, so the controls are there and the page is yours to check.

Is it GDPR compliant, and does it send anything to your servers?

The modules render on your own server with plain CSS. They set no cookies, load no third-party scripts and send no visitor data anywhere, so nothing on the page is embedded from outside your site. Chat Button is the one people ask about: it uses direct deep links such as wa.me, t.me, tel: and mailto:, not an embedded widget, so nothing leaves the visitor’s browser until they click one. Plugin usage diagnostics are opt-in: the screen you see after activation asks once, you are free to say no and keep using everything, and they never collect visitor personal data. Licensing is the only part that talks to us, through Freemius, and only on a site where you have activated a Pro key.

Pricing and licensing

What is included in Squad Modules Pro?

Pro adds premium modules and extensions on top of every free feature — Advanced List, Advanced Blurb, Advanced Heading, Advanced Accordion, and Advanced Slider, an animated 3D background, dynamic CPT Grid, User List, and Taxonomy List modules, plus the Pro-only Popup Maker, Display Conditions, and Scheduled Content extensions — along with priority email support.

Is there a money-back guarantee?

Yes. Every Pro plan is backed by a 14-day money-back guarantee, with checkout handled securely through Freemius.

How do I activate the licence, and is Pro a separate download?

Pro is a separate plugin, and the free one stays installed. Your licence key arrives by email after checkout and the Squad Modules Pro build is in your Freemius account. Install it the way you install any plugin, from Plugins → Add New → Upload Plugin, and leave Squad Modules Lite active and updated: Pro extends the free plugin’s code and needs version 5.0.0 or newer of it. Pro declares the free plugin as a requirement, so WordPress will not let you activate Pro without it, and a free plugin that is present but too old gets an admin notice instead of a half-loaded Pro. Then click Activate License next to Squad Modules on the Plugins screen and paste the key. The Pro modules appear in the builder straight away, and nothing about your existing pages changes.

Do staging, development and local sites count against the site limit?

No, as long as the address looks local or staged to Freemius, which handles the licensing. It treats a site as non-production when the address is localhost or 127.0.0.1, when the hostname starts with local., dev., test., stage. or staging., when it ends in .local, .dev, .test, .staging, .example or .invalid, or when it is one of the staging hostnames used by WP Engine, SiteGround, Pantheon, GoDaddy, ngrok or WP Sandbox. Those activations are unlimited and never take a slot. A staging copy on an ordinary address, say beta.example.com, is not recognised and does count, so either give it one of the names above or keep a slot free for it.

Can I move a licence between sites, or upgrade from 1 site to 10 later?

Both. To move a licence, click Deactivate License next to Squad Modules on the site you are leaving. The slot is released immediately and the key can then be activated on the new site. Nothing breaks on the site you left, the Pro modules simply stop receiving updates. To cover more sites, open Divi Squad → Account in wp-admin, or the same account on Freemius, and use Change Plan. You keep the licence you have rather than buying a second one.

Does the licence renew automatically, and at what price?

Yes. An annual licence renews once a year so that updates keep arriving, and a lifetime licence never renews at all. The date of the next charge and its amount are on the invoice Freemius sends you and in the licence email, which is also where you cancel. Cancelling stops the future charge and leaves the build you already have in place. We do not quote a renewal figure here, because a promotional purchase and a later plan change both move it, and the invoice is the copy that is right.

What happens when my licence expires?

Updates stop, nothing switches off. The Pro plugin stays installed and its modules keep rendering on your pages, because a licence buys a period of updates, access to the paid build and its support, rather than permission to run the code. What ends is the update check that delivers new Pro versions, and the priority support channel. Renewing starts both again. The free plugin is unaffected either way: it is GPL and it updates from WordPress.org.

What is the lifetime option, and does it include lifetime support?

Lifetime is a single payment for the same licence, with no renewal date and no expiry. Because the licence never lapses, the period of updates and support it buys has no end date either, so neither stops after a year the way they do on the annual plan. It covers the same number of sites as the annual price above it on the same card, it is not a different product, and there is nothing extra inside it.

What does priority support cover?

The plugin, by email, answered by the people who write it and before the free channels. That means installing and licensing, a module that does not do what its documentation says, a conflict with Divi or another plugin, and any bug you can reproduce. It is not a design or custom development service, and it does not cover Divi itself, which is Elegant Themes’ product and not ours. Free users keep the WordPress.org support forum and the Facebook community, which are read too, just not first.

Does it work on multisite?

Yes, and the licensing is network aware. Squad Modules Pro turns on the Freemius multisite integration and puts its licence screens in the network admin, so a network administrator activates the key once for the network rather than visiting every site. The free plugin needs no activation at all. Two details worth knowing: the uninstall routine sweeps every site in the network in turn rather than only the one you delete from, and the Copy Post or Page extension can copy a layout from one site in the network to another, which is limited to super admins. For a network of any real size the unlimited plan is the one that fits, because it has no activation count to manage.

What WordPress and PHP versions are required?

WordPress 6.0 or higher and PHP 7.4 or higher, for the free plugin and for Pro alike. Divi has a floor of its own, version 4.14, and Pro additionally needs the free plugin at version 5.0.0 or newer. The free plugin is tested up to WordPress 7.1. If you are not sure what your site runs, Tools → Site Health → Info in wp-admin reports both versions.

Which plan do I need: one site, ten sites or unlimited?

Count the live sites you want Pro on, and count nothing else. Staging, development and local copies with an address Freemius recognises as such do not take a slot, so a live site with a staging clone is one site and not two. Single Site suits one live site of your own. Ten Sites suits a small client roster and gives you one key and one renewal date across it, with a slot coming back each time you deactivate the licence on a project you have handed over. Unlimited Sites suits an agency that would otherwise spend time counting, and a multisite network. Whichever you pick, you are not stuck with it: Change Plan in Divi Squad → Account moves you up and keeps the licence you already have. The features are identical on all three, so this is the only question the price answers. If cost is the deciding factor, the free plugin is 68 modules and stays free.

Can I try Pro before I buy?

There is no time-limited trial, and that is on purpose: the free plugin is the trial. Its 68 modules and 8 extensions are the same code the paid build runs, with no locked settings, no watermark and no expiry, so you can put a real site together before you spend anything. What a licence adds is the 21 Pro modules, the 3 Pro extensions, updates for the paid build and priority email support. If you buy and it turns out not to fit, the 14-day money-back guarantee is the safety net and no explanation is needed to use it.

How do I claim the refund, who do I email, and how long does it take?

Ask within 14 days of buying and no explanation is required. Reply to the invoice Freemius sent you, write to support@squadmodules.com, or open a ticket, and include the email address you bought with, which is all we need to find the order. Freemius issues the refund to the card or account you paid with. The money leaves us the same day and your bank decides when it appears, usually a few business days and occasionally a full statement cycle. The licence is deactivated, so the paid build stops receiving updates, but a refund deletes nothing you have built and your pages keep working, though a layout that used a Pro-only module falls back once the paid build is removed. The Refund Policy has the full terms, including the few cases the guarantee does not reach.

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